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Having your serial number is critical to the CP Tech Support team. This number allows the Tech team to know exactly which year and model number the machine discussed is. Tip: All data tags look exactly the same, except for the larger machines in which a metal riveted plaque holds the information. The serial number starts with 3 letters and then followed by 6 numbers. Common numbers are: API, AII, WCF, ITJ, CAI, HOP, UTY.